Juan Miquel was approachable from the beginning. He understood our needs and helped us straight away. He has an a really competent and friendly style. After we had a bad experience in terms of customer relation and service with budget car rental, it was a really big pleasure meeting Juan Miquel! I would highly recommend airliners, crews to rent cars with ELITE Car Rental in Houston! Regards..

This has been a seamless process. Juan’s willingness to meet customer needs is a lesson in superior customer service. Grateful for the experience and definitely look forward to using them for future rental needs!

We rented a vehicle from Elite Rent a Car for the weekend. Victoria assisted us with our reservation. She was very transparent on all the fees charged to our rental. The car was extremely clean and fuel efficient and it even left us considering purchasing a car like the rental. Upon return, we couldn’t make it at the exact time to drop of the vehicle. Victoria was beyond accommodating and worked with our availability. We definitely recommend Elite Rent A Car to anyone looking to rent in Houston.

JUAN WAS VERY NICE AND HELPFUL I LOVE HIS ENERGY IVE BEEN RENTING WITH THEM SINCE MARCH AND THEY ARE THE BEST THEY ARE QUICK AND EASY TO WORK WITH PROCESS IS QUICK AND SIMPLE I DEFINITELY RECOMMEND THEM 1000% ANY LOCATION

Elite rent a car and specifically Juan Miguel has created and allowed a rental experience that has been unmatched by any of the other rental companies I’ve used. I highly recommend Elite for your rental needs!

I really loved the customer service experience from Juan ! He didn’t give me any hard times at all! I will definitely be back for another rental

This is the best car rental experience I’ve ever had! Juan was extremely professional and helpful. I rented a car for my wife and the process was quick and smooth. He greeted us with a smile and looked happy to be there, unlike other rental companies I’ve been to. I certainly recommend everyone to rent from here. I will be telling friends & family about this rental company. Thank you Juan for making our day!

Juan Miguel was an excellent representative....very knowledgeable about his information....he was pleasant...and helpful...I love my rates and the vehicle....smooth sailing ..I would recommend this company to a friend

Fast and awesome customer service. Thank you Juan Miguel and Eddie Art for helping me rent a vehicle when other places were out of SUV's! Will definitely rent from them again.

Juan Miguel thanks you are awesome thanks for helping a stressed old lady Quickly

Juan Miguel made my transaction very simple. I was put in the vehicle I wanted and off I went. Thank you for your assistance today Juan, keep up the awesome customer service.

Elite Rental is the best, I had the best experience ever. Ben was the manager, he was always understanding, professional, very kind and great to work with. I will always rent from Elite 5900 Southwest Freeway. Go get your rent a car today and ask for Ben.

I have been happy with Elite and have used them for many years.

We had a great first time experience here, everyone was super helpful and kind! There were no issues with renting or returning. We will definitely be using their service again and recommend it to everyone!!!

So happy I found Elite Car Rental. I highly recommend them. Juan is a great asset to Elite Car Rental. Excellent customer service.

Juan was just amazing with me. I felt I have a friend got my back with the car. He came to pick me up from the hotel. He did all the paperwork in advance and called my insurance in order to save my time. I highly recommend him

I had a bit of a fender bender situation during Labor Day weekend and was in need of a rental car ASAP for work (while my car is at the shop). The customer service there was superb and Juan Miguel did a fantastic job with assisting me in finding a vehicle. Extremely helpful and quick; 10/10 would definitely recommend!

I am currently in a rental from Elite Rent A Car and the services I received has been ABOVE the rest. Out of all my years of renting vehicles, this place has been the most accommodating. The moment my husband and I walked into the door, Juan was attentive and jumped into action. My claim adjuster even stated she loves Juan personality and professionalism. She also stated she does not mind working with him in the near future. Juan and Elite Rent A Car has been a blessing! Definitely made me feel at ease during my stressful circumstances. I will keep them in mind for future references and gladly refer my friends and family to Elite Rent A Car!!

The sales Representative Juan is so very nice and polite. He explains everything to me very clear. Also keeps in contact to me in regards to extending my rental. I locked my keys in the rental he was so helpful to get me over to the dealership to help me get the door open. Then he called to make sure I was safe. I recommend this Renta place for great service and cars..

Juan was amazing! I send everyone I know to him because there's no way I'm ever using anyone else again. Elite is a household name for me and my friends and family. Thanks for always treating us like people! You have been a blessing to us time and time again!

Juan was AMAZING as always. These people make you feel important, they don't treat you like you are a dollar. I feel like a valued customer and I will always promote them for their service and making me feel important. I recommend this company over all other car rental places and plus they are the best priced with quality vehicles. They were such a blessing to me and I have sent so many people their way because I can't see myself going anywhere else to rent a car. Thank you for being a blessing to me and others Elite, you guys truly Rock! - Natisha

Im extremely happy with my service at Elite west chase location. Juan Miguel and Sara made the process so smooth and easy. My vehicle is clean and had a full tank of gas. I’ve been in a rental for a year and I wish I had booked with them from the beginning. They were very accommodating and patient during this car shortage crisis and they made sure I got into a vehicle. I highly recommend this company for your rental needs their prices are competitive for sure ! Best rates out there and customer service is unmatched !!!! Thank you guys a ton.

It was a real good experience with the reservation online to the customer service in person. Juan Miguel gave me excellent customer service by telling me if needed to extend my rental I could just call him. His personality was great. Very happy and cheerful..

Extremely quick and easy! Great price. Car had excellent gas mileage. Great customer service.

I love this place. Eddie, Juan and Felix are the very best never had any rental issues and all the cars are basically brand new. I feel like VIP simply because everyone knows me by name and always give me the best rates available.

Juan is amazing he was able to work with me. When other major rental companies gave me a hard time. I’m putting Elite rent a car at the top of my list over the other rental companies. Very reasonable prices. Thank you god bless

A repeat customer for one simple reason...Juan Miguel. He has consistently gone above and beyond normal expectations. So much so, he has lured me away from one of the major national rental agencies. He is a definite asset for any company looking to move forward. The vehicles have always been clean, low mileage, and well maintained. I will use Elite whenever the need arises.