Employee was extremely helpful and friendly. Car was ready to go when I arrived. Check in process was easy on return. I had never heard of Elite Rent a Car but I will certainly use them again.

This was my fist time hearing about them and renting a car with them. So far so great! Juan Miguel was very nice and got me situated rather quickly. He has a nice smile too! 😁 needless to say I am very happy I found them and plan to do more business with them....did I mention the car is great!? Due to circumstances Juan got me in an unexpected vehicle. WINNING! 😎 Thank you Juan

Everything went smooth! I found a really good rate online, the deposit wasn’t extreme and the customer service was amazing. I worked with Felix! He was the best and he also checked in with me the morning of my rental return to make sure everything was ok, and if I needed more time. This will be my “go to” rental spot when I’m in Houston…. Which will be pretty often!

All of the reviews are true! 💯 I had a great experience. Felix is very helpful and the rental process was seamless from start to finish. I definitely won’t hesitate to return or refer friends and family to this location.

Everything went well until hours later after I turned in the rental. Felix went to inspect the car and said everything was fine. Then hours later claimed I couldn’t get my deposit back. When asked what was happening, his story wasn’t straight. Wouldn’t recommend this to anyone because the car was already damaged itself.

My experience with Elite was a smooth one . Didn’t have any issues with pick up or drop off and Felix was very helpful also gave great customer service . I’ve definitely found my new rental car place !!! Highly recommend

Juan Miguel is the person that helped me today. Juan got me in-and-out super fast with no hesitation! Juan had excellent customer service I couldn't have asked for better help today. I will definitely use Elite rent a car at the Westheimer and beltway location In the future! Thank you Juan for doing a great job!

Needed a passenger van in short notice and Juan at Elite Rent a Car(Westheimer location) was extremely helpful and a pleasure to work with! The process was quick and the van was fantastic, the latest model with great features. Thank you for your fantastic assistance Juan, we will surely return!

Everyone that I have talked to with this company has been amazing. Felix is one of the most amazing people I have dealt with, he will go above and beyond for you. Any questions I've had any concerns that I've had Felix has been right there to make sure that I was taking care of and I got what I needed. Anytime I need to rent a car anytime I need to do anything I will always go to elite first.

Juan Miguel was very amazing during my rental experience with elite. He was thoughtful, patient and made feel really comfortable with elite. He even offered Suggestions to help me out since my car was in a hit and run incident. Juan is amazing and should be recognized and celebrated for his hard work and professionalism.

Unfortunately for one reason or another, I’ve had to rent a lot of cars in my life. It’s never been a good experience! When I need to rent a vehicle,The only place to go is ELITE! In my promotional business, I drive a lot, I deliver to all my local clients and I need a dependable vehicle and I don’t have much time spare to spend hours at the rental place. Elite is the BEST! Besides the price. They have the best selection and the nicest vehicles. Juan Miguel made it absolutely painless. He was courteous, knowledgeable, helpful and most of all QUICK! His professionalism was absolutely amazing. But MOST of all, If I had any questions, which I have had, when I’ve called 1st they answer their phones it’s not a robot, they are always courteous and answer your questions right away, not I will need to check on that I’ll get back with you and never do. TRUST ME, When those unforeseen circumstances happen do yourself a favor and Make ELITE your only call! No negotiation needed they are the BEST ALL THE WAY AROUND!

Juan Miguel, thank you for helping me rent this clean 2021 Toyota very efficient on gas. I really loved it!

Honest review from someone who doesn’t rent vehicles: I inquired about a rav 4/ 4 runner because I needed a small SUV and wanted a toyota. I was given a price that I felt was fair and that is what I paid, no hidden fees. I ended up with a 2022 4 runner with every option I wouldn’t be able to afford if I was buying one. The vehicle was beautiful and mechanically perfect which I expected from a new vehicle under 3K miles. We drove from Houston to Plano, hung out for a couple days and came back, car was amazing the whole time. While picking up the car Felix had a great attitude, the whole time I was looking for imperfections to note he never acted like I was annoying, instead he encouraged me to find what I could, and the couple scratches I did find he already had pictures of. We were told in advance of the penalty for toll roads, we did our best to avoid them but in a place we did not know we did end up on a toll road for a minute and when we returned the vehicle we were charged exactly what we were told we would be charged. All in all Felix was completely honest and transparent and I will absolutely contact him first next time I want to rent a vehicle

Juan Miquel was approachable from the beginning. He understood our needs and helped us straight away. He has an a really competent and friendly style. After we had a bad experience in terms of customer relation and service with budget car rental, it was a really big pleasure meeting Juan Miquel! I would highly recommend airliners, crews to rent cars with ELITE Car Rental in Houston! Regards..

This has been a seamless process. Juan’s willingness to meet customer needs is a lesson in superior customer service. Grateful for the experience and definitely look forward to using them for future rental needs!

We rented a vehicle from Elite Rent a Car for the weekend. Victoria assisted us with our reservation. She was very transparent on all the fees charged to our rental. The car was extremely clean and fuel efficient and it even left us considering purchasing a car like the rental. Upon return, we couldn’t make it at the exact time to drop of the vehicle. Victoria was beyond accommodating and worked with our availability. We definitely recommend Elite Rent A Car to anyone looking to rent in Houston.

JUAN WAS VERY NICE AND HELPFUL I LOVE HIS ENERGY IVE BEEN RENTING WITH THEM SINCE MARCH AND THEY ARE THE BEST THEY ARE QUICK AND EASY TO WORK WITH PROCESS IS QUICK AND SIMPLE I DEFINITELY RECOMMEND THEM 1000% ANY LOCATION

The car I rented was new and clean! I kept it for 3 weeks and still didn’t want to return it. They have great weekly rates. Working with Felix was a breeze, he’s awesome! I will definitely be renting from them again. Thank you Felix for a great experience with Elite. -Linda

Elite rent a car and specifically Juan Miguel has created and allowed a rental experience that has been unmatched by any of the other rental companies I’ve used. I highly recommend Elite for your rental needs!

I really loved the customer service experience from Juan ! He didn’t give me any hard times at all! I will definitely be back for another rental

This is the best car rental experience I’ve ever had! Juan was extremely professional and helpful. I rented a car for my wife and the process was quick and smooth. He greeted us with a smile and looked happy to be there, unlike other rental companies I’ve been to. I certainly recommend everyone to rent from here. I will be telling friends & family about this rental company. Thank you Juan for making our day!

Juan Miguel was an excellent representative....very knowledgeable about his information....he was pleasant...and helpful...I love my rates and the vehicle....smooth sailing ..I would recommend this company to a friend

Fast and awesome customer service. Thank you Juan Miguel and Eddie Art for helping me rent a vehicle when other places were out of SUV's! Will definitely rent from them again.

Juan Miguel thanks you are awesome thanks for helping a stressed old lady Quickly

Juan Miguel made my transaction very simple. I was put in the vehicle I wanted and off I went. Thank you for your assistance today Juan, keep up the awesome customer service.

Elite Rental is the best, I had the best experience ever. Ben was the manager, he was always understanding, professional, very kind and great to work with. I will always rent from Elite 5900 Southwest Freeway. Go get your rent a car today and ask for Ben.

I have been happy with Elite and have used them for many years.