Nobody had rental cars even though I had reservations. I called Elite and Juan Miguel was very nice, cheerful and accommodating. The place is Beautiful inside and out. The price they quote is what you get. Customer Service is a big thing to me as I work for the Houston, Texans. Michael waited on me and was cheery, polite and I was in and out quickly. Car is clean and beautiful. Looks and feels new. Would definitely continue using and refer to my friends and family.

I really enjoy renting cars from Elite. The rentals are always clean and Juan is professional and funny. The price is affordable as well. I highly recommend.

Elite Rental cars have a great gas saving inventory with unlimited miles not only great on gas they are new fully loaded vehicles, they work with you and are very professional. They are easy to switch and trade models to fit your needs and budget. They even can help with over night or odd hrs pick up with lock boxes. I enjoyed the highlander and the tundra max . If you need a daily weekly monthly ride Elite will take care of you. Thank you Jaun Miguel and Team

When I said Juan made this process so easy no complications I would definitely recommend Elite rent a car to anyone.. Thank you Juan for all your help and the encouraging words 🙏

After dealing with the pitfalls of Enterprise for the majority of the day, I gave Elite a call out of desperation and was pleasantly surprised. No wait, no hold message, answered by a real person, quick to resolve all questions and to provide us with what we needed immediately. Thank you!

Best car rental company in Houston! All their cars are brand new and clean. Mine was fresh off the lot. Process of renting is smooth and straight to the point. You won’t be disappointed!! Contact them!

Very professional and speedy service. And the 2024 Tundras are really smooth. I never liked trucks and I'm considering buying one now. Thanks Juan

Juan’s professionalism was stellar and attitude noteworthy. His knowledge of the checking in and out process made his customer service skills A+. Great place to rent overall.

Juan Miguel was the Best I will let all my Clients Know the Great Service I Recieved I will not be Renting from any other Rental Car Company ,,other then Elite, They are the Rental Car to go too. Kind Regards Ramon

Juan Miguel is absolutely amazing,customer friendly and dedicated to customer service. He took care of everything without hassle. I am so pleased.

Juan was the Best I will let all my Clients Know the Great Service I Recieved I will not be Renting from any other Rental Car Company ,,in the future, Kind Regards Ramon Galvan

Very affordable rental car place, nice cars, and upgraded me when my reserved car was not available with no extra charge. I will use them EXCLUSIVELY for future rental needs.

EXCELLENT customer service. If you are needing to rent a car, I would HIGHLY recommend Elite, ESPECIALLY this location. Juan Miguel made this process so smooth. He was incredibly helpful throughout the process. After dealing with several issues with my personal vehicle, I was so overwhelmed. Luckily Juan made this process quick and easy. Rent from Elite and thank you Juan! Will definitely be back!!

Juan was an angel. He literally went above and beyond to make sure that my last minute rental process was quick and quick!! I was so delighted to see such fair pricing for rental cars because lately I have had eye gouging high prices and deposits due to having a tow truck rear end, and total my car, I’ve been in and out of rentals while negotiations with the persons insurance have been going on. I just am so happy that I found this hidden gem. Thank you Juan!!!

Victoria was so kind and helpful! She went above and beyond for us to ensure we had a great experience. We came from out of state and she made the process of renting a vehicle so smooth and seamless! I will for sure rent from Elite Rent-A-Car again! Thank you Victoria!

Juan and his team are ELITE! The service was quick, convenient, and outstanding. The car was new, sleek, and spotless. I recommend ELITE over other car rental companies, and I'll use them again and again!

Haven’t rented from here in years. Called Juan today and it was like I just rented there yesterday. What a fantastic human being! This will forever be my go to rental place… especially when Juan is there!

Absolutely incredible experience and service, Mr.Miguel is an expert in customer service and the cars and new and clean ! Will deff be coming back

Juan’s customer service is the most amazing service ever. He is the greatest asset to that company and I hope they know that. He makes sure that he is doing his best to make sure the customer is happy with the results. Thank you so much!

Juan Miguel does great business. He is a real people person who wants to help you rent a car for your needs. As long as you meet the requirements and have the funds with deposit you will be out the door and in your car less than 10 minutes. I look forward to renting again.

My first time dealing with Elite and everything was a quick process when you fill out everything online first and Juan on Westheimer is awesome and very friendly. Will be using them again.

My husband and I rented a car from Elite Rent a Car! It was one of the best experiences I’ve had with this process. Juan was amazing from beginning to end. Very friendly and the customer service was second to none. The place is very professional, clean, and the atmosphere is amazing. I recommend Elite Rent a Car.

Best rental car experience I’ve had. Their online scheduling is easy to figure out and book a car and the walk-in to sign the papers, then get in the car and go is quick! Juan Miguel was super nice. Professional. He’ll take care of you through the process and there’s no hidden fees or shady disclaimers. Their cars are new and clean, no engine light or ride problems. Highly recommend for travel in Texas.

My experience with this location and with the help of Feliciano. My trip turn out great. From the day I walked into the location looking for a vehicle to the day of pick up, Feliciano was there keeping in touch letting us know how the process was going. He found me the best deal and the best vehicle for my snow trip. Which the vehicle ran perfectly with no issues. Perfectly cleaned from inside and out. THANK YOU FELICIANO AND ELITE RENTALS

Best car rental experience. Mr. Felix was extremely helpful and thorough with the process. He went above and beyond to meet my needs and request. They also offered great rates.

Employee was extremely helpful and friendly. Car was ready to go when I arrived. Check in process was easy on return. I had never heard of Elite Rent a Car but I will certainly use them again.

The most easiest relax rental car place I’ve ever been plus they have great prices that no one can beat!!! Thanks to Juan Miguel you the best you gave me the best experience ever!